Last Updated: June 25, 2026
Welcome to Scuba Store. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.
By accessing our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Company Information
Scuba Store
Sheraton Street, Regina Hotel Mall
Hurghada, Egypt
Email: info@scubastoreeg.com
Phone: +20 10 05273949
Website: https://scubastoreeg.com
2. Eligibility
To purchase products or use certain services offered by Scuba Store, you must:
- Be at least 18 years of age.
- Have the legal capacity to enter into a binding agreement.
- Provide accurate and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
3. Products and Services
Scuba Store offers scuba diving equipment, accessories, servicing, inspections, and other related products and services.
Product availability, specifications, colors, and prices may change without prior notice.
We reserve the right to discontinue any product or service at any time.
4. Product Information
We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.
However:
- Product colors may vary depending on your display device.
- Manufacturers may update product specifications without notice.
- Minor variations between product images and the actual product may occur.
Scuba Store does not guarantee that all information is free from typographical or technical errors.
5. Pricing
All prices displayed on our website are in Egyptian Pounds (EGP) unless otherwise stated.
Prices may be updated without prior notice.
Applicable taxes and shipping charges will be displayed during checkout where required.
6. Orders
Submitting an order does not constitute acceptance by Scuba Store.
An order becomes accepted only after:
- Payment has been confirmed (where applicable), and
- The order has been reviewed and approved by Scuba Store.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product unavailability.
- Pricing errors.
- Suspected fraud.
- Incorrect customer information.
- Legal or regulatory requirements.
If payment has already been received for a cancelled order, any applicable refund will be processed promptly.
7. Payment
Accepted payment methods may include:
- Cash on Delivery
- InstaPay
- Bank transfer
- Secure online payment providers (when available)
Scuba Store does not store customers’ payment card information.
Electronic payments are processed through secure third-party payment providers.
8. Shipping and Delivery
Shipping and delivery are governed by our separate Shipping & Delivery Policy.
Estimated delivery times are provided for convenience and are not guaranteed.
Scuba Store is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our reasonable control.
9. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund & Return Policy.
Customers are encouraged to review that policy before placing an order.
10. Equipment Servicing and Cylinder Inspection
Equipment servicing, maintenance, cylinder inspections, and related services are governed by their respective service terms.
Customers using these services agree to the applicable service policies published on our website.
11. Customer Responsibilities
Customers agree to:
- Provide accurate information.
- Use products according to manufacturer instructions.
- Properly maintain diving equipment.
- Inspect equipment before every dive.
- Obtain appropriate diving training before using life-support equipment.
- Comply with applicable laws and regulations.
12. Product Safety
Scuba diving is an activity that involves inherent risks.
Many products sold by Scuba Store are life-support or safety equipment.
Customers are responsible for:
- Receiving appropriate training.
- Understanding the proper use of purchased equipment.
- Following manufacturer recommendations.
- Performing regular maintenance and inspections.
Scuba Store cannot be held responsible for injuries, accidents, or damages resulting from improper use, misuse, modification, neglect, or failure to maintain diving equipment.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable Egyptian law.
13. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Graphics
- Product descriptions
- Articles
- Photographs
- Videos
- Website design
- Software
- Databases
is the property of Scuba Store or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
14. User Content
If you submit reviews, comments, photographs, or other content to our website, you grant Scuba Store a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish that content for business and promotional purposes.
You remain responsible for ensuring that your submitted content does not infringe the rights of others.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Scuba Store shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website.
- Purchase or use of products.
- Service interruptions.
- Shipping delays.
- Equipment misuse.
- Third-party services.
- Loss of data or profits.
Our total liability for any claim relating to a product or service shall not exceed the amount paid by the customer for the applicable product or service, except where otherwise required by law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable Egyptian law.
16. Force Majeure
Scuba Store shall not be liable for delays or failure to perform obligations resulting from circumstances beyond its reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- War
- Government actions
- Internet outages
- Transportation disruptions
- Supplier delays
- Pandemics
- Labor disputes
17. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and processing of your information as described in that policy.
18. Changes to These Terms
Scuba Store may update these Terms from time to time.
Updated versions become effective upon publication on this website.
Customers are encouraged to review these Terms periodically.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt, unless otherwise required by applicable law.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Scuba Store
Sheraton Street, Regina Hotel Mall
Hurghada, Egypt
Email: info@scubastoreeg.com
Phone: +20 10 05273949
Website: https://scubastoreeg.com
